For Adults
Written By Allison Geller
In the workplace and in life, certain abilities are required for success. Strong communication skills have been identified as the top fundamental skill needed to manage personal relationships, careers, and society. Increasing social media networking and texting has made communication more informal. Humanity is fast losing the importance of effective communication skills.
Developing strong communication skills is essential in building a successful career and good leadership skills. Effective communicators have open minds to new ideas.
In the workplace, good communication skills are essential. Business performance and professional success start with good interview skills, networking, and being able to present your ideas to colleagues and superiors.
How can you increase your communication skills? We will show you different ways to do that.
What are Communication Skills?
Communication skills are about the process of listening attentively, sharing thoughts, and conveying information effectively. Communicating effectively is a crucial skill in life, business, and the workplace. Communication skills can help you get a better job by helping you stand out from competitors during an interview.
Personal relationships also require good communication skills to ensure effective and efficient interaction between individuals.
What Do Good Communication Skills Mean?
The three main types of communication are verbal (oral), non-verbal, and written.
Verbal Communication
Verbal Communication involves using words and sentences to convey the desired information. Verbal or oral communication encompasses speech and verbal interactions like speaking and listening to messages being conveyed by another individual verbally.
Nonverbal Communication
Nonverbal communication means conveying a message from one individual to another via gestures, body language, or facial expressions. Gestures include facial expressions, hand signals, and finger sign language. Body language includes posture, staring, eye contact, head gestures. Facial expressions include smiling or frowning.
Written Communication
Regarding written communication, we have three categories: non-mediated writing, mediated writing, and electronic writing.
Non-mediated writing is messages that can be read or heard directly from the sender, such as letters, notes, books, etc. Mediated writing includes blogs and forums where feedback is not immediate because one must respond to a comment posted by another individual for the message to reach the intended recipient. Electronic communication includes instant messaging, emails, and texting.
11 Tips to Improve your Communication Skills
Delivering a message is essential for effective communication as it determines how well a recipient will understand and react to the information being conveyed by the sender.
If you want your message to be heard clearly and understood properly, then you must incorporate the following elements in your communication.
Have the right attitude
A positive and open-minded attitude is essential to good communication. Instead of asking yourself what's in it for me, you should ask yourself how I can help this person? What information do they need to achieve their goal? How can we work together successfully?The ability to speak with an open mind will help you remain receptive to new ideas and facilitate the conversation.
Get to the Point Efficiently
A big mistake people make is failing to get to the point. It makes conversation and interviews difficult for everyone involved. The ability to communicate effectively using the fewest words possible can help you in many ways, such as winning a job or expanding contacts.
(Video) How to Improve Your Communication Skills by Jim RohnThe two important elements for effective communicators are clarity and brevity. Speak with clarity and straightforwardness, without ambiguity or vagueness in what you want to state. It is essential to speak clearly using short sentences, directly from the point, and making sure that your audience understands every word of it. Avoid using jargon or slang as they may not be familiar to people you speak with.
Be Aware of Your Tone and Pitch
Your tone of voice can either make or break a good impression. Tone and intonation can make an effective message come across as sarcastic, rude, or pleasant. This is why you should be mindful of your tone and use an appropriate one to communicate effectively.
Raise and lower your vocal pitch the way you would in a conversation with a new individual. Anger, frustration, and impatience are communicated through your voice. Be aware of how your tone and pitch can also convey enthusiasm, attentiveness, or boredom.
The tone of voice also helps you control feelings like an interruption, anxiety, and nervousness, all of which result from imprecise communication. Use good breath support to project your voice to sound more confident. Speaking in a monotone voice with an indifferent tone can also cause interruptions and misunderstandings.
Avoid Vague Language
While using the right tone, pitch, and vocabulary can help develop effective communication, so is choosing your words carefully. The words we choose can either strengthen or weaken a message. Words that have double meanings should be avoided as they tend to be misinterpreted easily.
Speak Clearly
Clear speech is the single most important element of effective communication. Make sure that your words come across clearly and aren't muffled due to a lack of enunciation or clarity. Work on improving the rhythm of your speech by following along with a recording of your voice.
Practice reading out loud so that you become aware of the words you are using as well as the inflections in your voice. Self-awareness will help you achieve clear communication.
Work on articulating each word, so you are enunciating and pronouncing words clearly. Taking the time to speak slowly can be helpful in this situation as it gives you more time to choose your words carefully.
Be Aware of Body Language
Using nonverbal language like hand gestures can help you improve your communication skills. In fact, the majority of nonverbal communication is conveyed via body language and facial expressions.
Proximity, eye contact, and posture are powerful forms of nonverbal communication that should not be left out when communicating with others. If you are communicating remotely, be aware that your body language is just as important as if you were standing right next to your listener.
Make Eye Contact
Make sure that you maintain eye contact to keep your listener engaged and active in the conversation. Eye contact shows that you are paying attention and listening to what the other person is saying. It can also help you gauge if your listener is having difficulty understanding the point or comprehending a certain part of your message and if they are engaging in active listening.
If you are using teleconferencing, avoid looking down at the keys or around the room when you are speaking. Avoid checking your phone while having a conversation.
It is disrespectful to be on your phone when you are talking with someone else, as it may indicate that listening to the person who is speaking isn't important at the time.
Improve Your Active Listening Skills
One of the most basic and yet important communication skills is active listening. Communicate with others effectively by being an active listener. By asking relevant questions, you can prevent a miscommunication from happening.
See AlsoBio Based Lubricants Market Giants Spending Is Going To Boom | Brasil Ecodiesel, Archer Daniel Midland Co., Infineum International Ltd., Tianhe Chemicals Group | Taiwan News | 2022-08-01 13:16:42List of Plastic Injection Mold Fabrication Companies in China - QualityInspection.orgJobs, Careers, Salary and Education Information33 Excel Templates for Business to Improve Your EfficiencyWhen things are not clear, asking for clarification allows your dialogue partner to state their point or offer additional information on a particular topic. Paying attention to the person you are communicating with is another way of being an active listener.
Listening attentively, especially when your partner is talking about something personal or intimate, shows that you care and respect what they say.
Maintain Good Posture
Good posture is another important way of using non-verbal communication skills. Confidence can contribute to making an excellent first impression, especially when meeting people for the first time.
Practice good posture and ask yourself if you are using the space around you effectively to send a congruent message with your attitude of confidence.
Eliminate Filler Words and Hedging Words
Picking the right vocabulary can mean the difference between conveying a true message and creating confusion in the minds of your listeners. Using words that are clear, precise, and meaningful is a tool for effective communication. The point is to convey a clear message with words that are universally understood.
Examples of filler words include: "like," "um," "you know," and so forth. These words can be distracting to the listener, who has to stop and figure out what you are trying to say. You want your message to carry some weight, so throw in a meaningful word or two, not filler words. Hedging words are words like "I think," "I believe," "maybe." These words should be eliminated as much as possible because they cause the listener to question your ability to state facts.
Your message should be clear and precise, so avoid using any hedging words in your speech. Use action verbs instead of adverbs when possible.
Be Confident
Communicative confidence means that you can convey your message without hesitation. Confidence can be conveyed both verbally and via nonverbal communication.
Good communicators can speak spontaneously with assurance and authority, comfortable in their abilities to express themselves. Communication confidence relies on several factors that revolve around technique and quality of content. There are different ways that you can appear confident when speaking. They are:
Be aware of your posture, and stand up straight.
Slow down! Don't speak faster than you are thinking.
Pause when speaking to allow time to collect yourself.
Make sure that you focus on the audience as well as them looking back at you while speaking. This way, you can look for cues to determine if you are not easily understood.
(Video) Public Speaking Tips for Anxiety | How to Improve Your Communication Skills 2022Repeat your key points as a way to organize your thoughts before speaking.
Pay attention to the details and make sure that you articulate them well.
Don't come across as overly confident. It's mostly about how comfortable you feel and let your true self shine through.
Interesting Facts and Stats on Communication Skills
Research says 7% of communication is verbal, 55% is body language, and 38% the tone and inflection.
More than 80% of Americans think that with effective employee communication, employers can have a trustworthy relationship with their employees (Slideshare, 2020).
98% of top salespeople believe a relationship is an essential factor in generating new business. (Salesforece.com, 2021)
57% of recruiters say there will be a growth in demand for interpersonal skills over the next five years (MBA.com, 2021)
Companies lose an average of $62.4 million per year because of miscommunications among employees. (SHRM, 2020)
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Professional Communication Coaching
Communicating with integrity, clarity, and confidence is essential to becoming an effective communicator. At Connected Speech Pathology, our communication coaches can help you improve your public speaking skills and achieve your dream of becoming a better communicator.
Our online coaches can give you honest feedback and discreet instruction to improve your interpersonal relationships, help you with your written communication, visual communication, and presentation skills.
We can show you how to improve nonverbal communication skills and use effective verbal communication to perform job interviews or succeed in important presentations.
We will provide you with access to exercises, materials, and more tips, including personalized feedback tailored to help you improve your communication skills and achieve the best possible outcomes.
Learn more about the communication coaching offered by our highly experienced speech-language pathologists.
About the Author
Allison Geller is a speech-language pathologist (SLP) and the owner of Connected Speech Pathology. She obtained her Bachelor’s and Master’s degrees from the University of Florida in Speech-Language Pathology. Allison has practiced speech therapy in a number of settings including telepractice, acute care, outpatient rehabilitation, and private practice. She has worked extensively with individuals across the lifespan including toddlers, preschoolers, school-aged children, and adults. She specializes in the evaluation, diagnosis, and treatment of a variety of communication disorders including receptive/expressive language disorders, articulation disorders, voice disorders, fluency disorders, brain injury, and swallowing disorders.
Allison served as the clinical coordinator of research in aphasia in the Neurological Institute at Columbia University Medical Center in New York. She is on the Board of Directors for the Corporate Speech Pathology Network (CORSPAN), a Lee Silverman Voice Treatment (LSVT) certified clinician, and a proud Family Empowerment Scholarship/Step-Up For Students provider. Allison is passionate about delivering high quality-effective treatment remotely because it’s convenient and easy to access. What sets us apart from other online speech therapy options is—Allison takes great care to hire the very best SLPs from all over the country.
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FAQs
How can I improve my communication skills answers? ›
- Eye Contact and Expressions. When communicating, your eyes act as an indicator of how you feel. ...
- Talk Slowly. ...
- Listen. ...
- Speak with Confidence. ...
- Choose your Words. ...
- Don't Talk Too Much. ...
- Consider Questions and Answer Carefully. ...
- Ask Them Questions.
- Listen well and avoid interrupting. ...
- Practice paraphrasing. ...
- Be Mindful of minor details in the content. ...
- Note the quality of your voice, tone and pitch. ...
- Always use accurate words to express context. ...
- Practice completeness and clarity in message delivery.
- Be an attentive listener. Listening is one of the essential elements of effective communication. ...
- Be concrete and clear. ...
- Non-verbal communication is the key. ...
- Be relaxed. ...
- Inform. ...
- Be visual. ...
- Show empathy. ...
- Completeness.
- Think before you speak. ...
- Be clear and concise. ...
- Speak with confidence. ...
- Vary your vocal tone. ...
- Be an active listener. ...
- Be aware of non-verbal communication cues. ...
- Think about the perspective of your audience.
- The Basis of Co-ordination. ...
- Fluent Working. ...
- The Basis of Decision Making. ...
- Increases Managerial Efficiency. ...
- Increases Cooperation and Organizational Peace. ...
- Boosts Morale of the Employees.
Here's a sample answer: “Through my work experience and education, I have developed strong communication skills, and I'm able to clearly convey points to different audiences. I'm also a good listener which aids in my ability to intimately understand a situation and prepare an appropriate response.
What are the 10 steps to improve internal communication? ›- Take a Look at Yourself. ...
- Get Out There and Ask Questions. ...
- Think about How Well Your Organization Communicates. ...
- Rearrange Your Office. ...
- Keep Your Door Open and Schedule Time to Talk. ...
- Encourage Water-Cooler Talk. ...
- Discourage One-Way Communication.
If you want to make an impact and build your presence in a professional setting, developing four basic communication skills is key. These basic communication skills are speaking, writing, listening and reading. The way you communicate with others and present your ideas makes a lasting impression on people.
What are the 3 most important parts to good communication skills? ›Key Takeaways
Some of the most important communication skills for any job are presentation, active listening, nonverbal communication, giving/taking feedback, and others. Improve your communication skills by learning how to listen, noticing nonverbal cues, and practicing oral communication.
- Be an engaged listener. Of course, the way you choose to send your message matters. ...
- Express yourself. Communication is about expressing yourself. ...
- Pay attention to nonverbal signs. ...
- Control your emotions. ...
- Make intentional language choices.
What are the 6 keys to communication? ›
- Communicate persuasively. Refer to objective criteria such as industry practice, regulations, policy and precedent. ...
- Use simple language. ...
- Prepare to present your ideas clearly. ...
- Be curious, listen and ask questions. ...
- Make requests, not demands. ...
- Body language and tone of voice are important.
1) Sender; 2) Objective; 3) Message; 4) Dispatching; 5) Time-Place Factor; 6) Medium; 7) Reception; 8) Receiver; 9) Understanding; and 10) Response.
What are 6 tips for good communication? ›- Be succinct. ...
- Be specific. ...
- Be pleasant and approachable. ...
- Listen actively. ...
- Observe others who are good at communication - then copy them. ...
- Always enter a conversation with two things clear in your mind.
Simple actions like using a person's name, making eye contact, and actively listening when a person speaks will make the person feel appreciated. On the phone, avoid distractions and stay focused on the conversation. Convey respect through email by taking the time to edit your message.
Why are communication skills best? ›Successful communication helps us better understand people and situations. It helps us overcome diversities, build trust and respect, and create conditions for sharing creative ideas and solving problems.
What is effective communication Answers? ›Effective Communication is defined as the ability to convey information to another effectively and efficiently. Business managers with good verbal, nonverbal and written communication skills help facilitate the sharing of information between people within a company for its commercial benefit.
What is a good listening skill? ›Not talking when others are speaking. Letting others know you're listening through facial expressions and verbal sounds (“Mmm-hmm”) Being able to repeat what others have said, practically word-for-word.
What is the golden rule in communication? ›The how-to: Most of us practice the “golden rule” of communication, meaning we communicate with others the way we want to be communicated with. If we practice the “platinum rule” of communication — communicating with others the way they want to be communicated with — our chances of success increase exponentially.
What are the three rules of communication? ›- Contact should be consistent, frequent, and specific. ...
- Communication should be easily tracked, archived, and referenced. ...
- Communication must be dual purposed: business and community.
- Get experience. ...
- Take training courses. ...
- Practice. ...
- Learn from others. ...
- Be open to feedback and suggestions. ...
- Take on a new challenge. ...
- Find learning opportunities in work. ...
- Focus on the positive.
How can I have clear communication? ›
- Stay on Message. ...
- Make It a Two-Way Conversation. ...
- Making Sense Of It All. ...
- You're Responsible for Any Failure to Communicate. ...
- Can You Hear Them Now? ...
- Repetition, Repetition, Repetition. ...
- Respect Your Audience as You Respect Yourself.
- Verbal Communication. Verbal communication occurs when we engage in speaking with others. ...
- Non-Verbal Communication. What we do while we speak often says more than the actual words. ...
- Written Communication. ...
- Listening. ...
- Visual Communication.
- Listen. Paying attention and truly listening to someone underpins good communication. ...
- Be aware of body language. The way our body is positioned when we talk to someone is a form of communication. ...
- Ask questions. It's okay to clarify! ...
- Be brief and to the point. ...
- Take notes.
Assertive. Thought to be the most effective form of communication, the assertive communication style features an open communication link while not being overbearing. Assertive communicators can express their own needs, desires, ideas and feelings, while also considering the needs of others.
What is the C's of communication? ›Effective Communication Skills
Remembering to be clear, cohesive, complete, concise, and concrete when communicating will help improve your writing.
- Listen Well. To be a good communicator, you first have to listen well. ...
- Be to the Point. ...
- Know Your Listener. ...
- Assertive & Active Voice. ...
- Body Language. ...
- Always Proofread. ...
- Take Notes. ...
- Watch Your Tones.
Four Key Areas for Improvement. There are generally four main areas of communication skills that most of us would do well to improve. These are listening, non-verbal communication, emotional awareness and management, and questioning.
How will communication improve in the future? ›Recent polls predict that the most popular ways of communicating in the future will be wearable technology, augmented reality glasses and smart watches for example.
How can I improve communication at home? ›- Schedule Family Time. ...
- Establish Family Routines. ...
- Eat Meals Together. ...
- Allow for One-on-One Time. ...
- Be an Active Listener. ...
- Attack the Problem, Not Each Other.
Every human communication interaction, be it face-to-face, written, by telephone, or by other means, has three critical components: Sending Communication, Receiving Communication and Feedback. These are the elements of good communication.
What are 10 communication strategies? ›
- Find your voice. ...
- Avoid filler words. ...
- Consider your body language. ...
- Use "I" statements. ...
- Practice active listening. ...
- Pay attention to facial expressions. ...
- Provide visual context. ...
- Learn to say "no"
- Communicate persuasively. Refer to objective criteria such as industry practice, regulations, policy and precedent. ...
- Use simple language. ...
- Prepare to present your ideas clearly. ...
- Be curious, listen and ask questions. ...
- Make requests, not demands. ...
- Body language and tone of voice are important.
Effective communication makes you a more productive worker and cuts down on unintended consequences that arise as a result of miscommunication. Developing an effective communication process helps you understand what others are saying and makes you a better collaborator and team member.
Why is it important to improve communication? ›Successful communication helps us better understand people and situations. It helps us overcome diversities, build trust and respect, and create conditions for sharing creative ideas and solving problems.
Why improve communication is important? ›Good communication skills are essential to allow others and yourself to understand information more accurately and quickly. In contrast, poor communication skills lead to frequent misunderstandings and frustration.